Knowledgebase & FAQ

How to remove Outlook warning messages when using Email Enablement and/or the RecFind Button.

Symptom

When using an "email enabled" function or you attempt to use the RecFind Button in Microsoft Outlook, you receive a message such as:

MS Office Outlook Email Address Access Notification

Cause

The warning message is caused by the Microsoft Outlook security features implemented in Outlook XP and 2003. By default, Microsoft Outlook is installed in a locked-down state.

While the security features provide a higher level of protection, they do limit certain functionality with Outlook. Restrictions include limits to specific types of attachments, heightened default security settings, and controlled access to the Outlook automation code.

Solution

Option 1: Outlook E-mail Security Administrative Package

A network administrator can customize the Outlook security settings to prevent these errors from occurring.

To enable custom security settings, workstations must be using Outlook with Microsoft Exchange Server. You cannot modify the settings if a client is using a local PST file for a mailbox, or if your organization is using Outlook with a third-party e-mail service.

The tools required to alter the security settings are part of the Microsoft Office Resource Kit. Information on the Office 2003 Resource Kit can be found on Microsoft's web site. At the time of publishing this FAQ, the URL is: http://www.microsoft.com/downloads/details.aspx?FamilyID=15673dc4-2406-4946-aa02-8a8b0e0165b0&displaylang=en.

Using the Outlook Security Features Administrative Package, change the following functions to be automatically approved:

  • when sending items via Simple MAPI
  • when accessing address information via Outlook object model
  • when executing Save As via Outlook object model

If you don't use the Button and the warning messages occur when using e-mail enabled functions, you can also alter RecFind's e-mail enablement method from MAPI to SMTP.  This option is available in RecFind version 5's Configuration module located on the Admin Toolbar.

Option 2: Third-party Utilities

You may also wish to use one of several third party utilities designed to avoid this message. These utilities detect the message and automatically clicks the Yes button. For an example of one of these tools, please see  http://www.contextmagic.com/express-clickyes/.

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