Knowledgebase & FAQ

The menu isn't displayed in RecQuery-TC

Symptom

After logging in to RecQuery-TC, the menu isn't displayed.

Cause

The Java component is missing from your web browser.

Solution

To install the Java component, please go to:
http://www.java.com/en/download/windows_automatic.jsp

To download the Java component manually, please go to:
http://www.java.com/en/download/manual.jsp

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