Course Descriptions

Classroom Training

Knowledgeone Corporation classroom training courses provide detailed hands-on instruction for both new and existing users. Courses range from those designed for individuals responsible for the administration and configuration of Knowledgeone Corp applications to those designed for end users, covering features and procedures pertaining to the day-to-day use of these applications.

All training courses are conducted by qualified and accredited trainers. Classroom groups are kept to a maximum of 12 to ensure you get plenty of attention and that no one is left behind.


RecFind Training

The following RecFind courses are currently on offer:

RecFind 6 User Training

Duration: 2 days

Overview
This practical, hands-on training course is designed for all personnel associated with the creation and management of information.

Topics Covered
Introduction to RecFind 6, File Folder Maintenance, Document Maintenance, Imaging and Electronic records, RecFind 6 Button, Movement Tracking, Requests, Searching, Workflow Management, Pick List and Reporting.

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RecFind 6 Administrator Training

Duration: 2 days

Overview
This training course is designed for management and personnel who are responsible for the implementation and maintenance of the RecFind 6 Application and related company procedures.

Topics Covered
Responsibilities of the Administrator, Logging on to the DRM, Activating the RecFind 6 Application Suite, Database backups, Integrating with Active Directory, Security, Security Groups, Adding new Users, Configuration settings, Configuring the calendar, Configuring and use of the Audit Trail, I-filters and indexing, Configuring object numbering formats, Configuring tables, Configuring fields, Changing fields being displayed on screen, Configuring data filters, Configuring business logic including Stored Procedures, Triggers and Scheduled Tasks, Configuring error messages, Configuring warning messages, Configuring Processes, Adding Codes, Configuring corporate vocabulary, Configuring record categories, Configuring file titling, Configuring archiving/retention schedules, Configuring series codes, Configuring language groups, Configuring Boolean searches.

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Knowledgeone K1 Training

The following Knowledgeone K1 Training courses are currently on offer:

Knowledgeone K1 User Training

Duration: 1 day

Overview
This is a practical hands-on workshop designed for those users associated with the creation and management of information in Knowledgeone K1.

Topics Covered
Introduction to Knowledgeone K1, The User Interface, Icons, Lists & User Sensitivity, Common Methods, Search Methods, Records Management Methods, Document Management Methods, Workflow, The Reporting/Print Wizard and Barcode Readers.

Knowledgeone K1 Administrator Training

Duration: 2 days

Overview
This workshop format is designed for those staff (Ideally Management) responsible for the configuration, implementation and maintenance of information management systems and business processes that will be supported by the Knowledgeone solution. These staff may be representatives from the IT Department, HR, Helpdesk, Records, Asset and Finance Departments. It is a prerequisite that the Knowledgeone K1 User Training be completed prior to attending this course. Familiarity with relational database design and data modeling principles will help one to maximize learning from the course materials.

Topics Covered
Introduction and Overview of Knowledgeone K1, Responsibilities of the Administrator, Security Groups, Data Model Overview, Configuration Settings, Audit Trail Configuration, Adding Users to Knowledgeone K1, Managing Tables and Fields, Autofills and Link Tables, Configuring Filters, Type Dependencies and Languages, Automating File Titles, Using the Corporate Vocabulary, Triggers,
Scheduled Tasks and Error Messages, Reindexing Electronic Documents.

Knowledgeone K1 Customized Training Courses

Overview
Knowledgeone Corporation recognizes that most organizations have unique requirements for training based on staff knowledge and skill levels. With your unique requirements in mind, why not invite us to design a training course and courseware specifically for your organizational and staff needs. Knowledgeone Corporation Consultants will conduct a needs analysis, and then provide you with the best possible solution. Customized training can be conducted either onsite or at one of our Training Centers.

For pricing and further information on any of the above training courses please contact Knowledgeone Corporation’s Training Department.

Click here to download the Knowledgeone K1 Training Course Overview (PDF).

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