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Browse through our papers addressing topics relating to Knowledgeone Corporation products Drives/Folders ProblemOrganizations both large and small, government and private have been accumulating electronic documents in shared drives since time immemorial ...more » RecFind 6 is the biggest RecFind upgrade ever undertaken by Knowledgeone Corporation ...more » The 10 most commonly asked questions regarding the management of emails as records ...more » My thoughts first: “A computer cannot create knowledge (at least not yet; I am reliably informed that the year computers gain real intelligence and take over is 2020). Only a human being can create knowledge through the application of cognitive processes to information ...more » So, you have decided to build your application solution using Microsoft’s SharePoint system. Or, more likely, someone high in IT has told you that you will have to use SharePoint. What does this mean? ...more » In a previous presentation to the NSW RMAA Frank McKenna (CEO of Knowledgeone Corp) mentioned that records management professionals should consider changing records from a cost-centre to a revenue-centre. This paper explains how this can be done ... more » When asked to speak at the NSW RMAA Seminar on 'Technology as a Tool' Frank McKenna (CEO of Knowledgeone Corp) provided the following assessment ... more » Technology integration costs industry millions of dollars every year. Will SOA development solve the integration problem or will Generic Application Solutions (GAS) like Knowledgeone be a better solution ... more » This paper defines what a Knowledge Management (KM) system should be, the issues faced by organizations implementing a Knowledge Management system and what you should be doing about Knowledge Management now ... more » When InfoRMAA Quarterly (IQ) magazine asked Frank McKenna (CEO of Knowledgeone Corp) why Email Management is proving such a problem for companies and government agencies around the world, this is how he summed up the problems and the solutions ... more » A successful Electronic Document Management (EDM) should ‘capture’ all information held by an organization and make it accessible, whether it is paper, electronic or tacit. This document explains how to implement a complete EDM solution - it explains the value of an EDM system, the necessity for someone to take ownership/leadership and provides an outline of an EDM project plan ... more » This paper discusses the reasons for managing emails, how to make emails part of your records management policy and procedures, retention schedules for emails, the challenges of solving SPAM, the Knowledgeone Corp tools to capture, analyze, index, store and retrieve emails ... more » Executive Level Correspondence is an important document designated for a CEO, a Minister of the Government or the Head of a Government Department. It is critical that Executive Level Correspondence (ELC) is managed in the most expeditious and secure manner from the time of its receipt to the final response and ‘closure’. This document explains how ELCs should be handled and how Knowledgeone Corporation products can make this process as easy as possible ... more » The email, is a wondrous and multifaceted thing. How blithely we regard it with no thought to the stupendous expansion of human-to-human communications, writes Frank McKenna ... more » All organizations, whether government or private, are required by law to manage emails as corporate records. Very few organizations do so. This paper looks at four prerequisites to correct Email Management and recommends tools for capturing GroupWise emails ... more » Frank McKenna provides a comprehensive analysis on Thin Client versus Fat Client computing - the costs involved and reasons why organizations would want to move to Thin Client computing ... more » This paper explains in simple terms the principles and benefits of Thin Client computing ... more » This paper discusses the death of client/server architecture and the coming Thin Client revolution, what do thin clients offer the enterprise, why enterprises should move to thin client computing and what path the thin client revolution will take ... more » Examines the Knowledge Management (KM) revolution - how it differs from Information Management (IM) ... more » What is Electronic Document Management, why is it important, will the principles still be the same in 2000 and beyond ... more »
Using Technology as a Surrogate for Managing and Capturing Vital Paper Based
Records (PDF) Do you have to have a separate system for Document, Records, Image and Workflow Management or is it possible to have one Enterprise-wide Document Management System? This paper talks about the development of "It Does Everything Applications" (IDEA) which will share a standard interface, be seamlessly integrated and link dynamically to other application processing systems ... more »
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