Testimonials |
Don't take our word for it...here's what our customers have to say..Feedback from: Andrea Courtney at Waratah-Wynyard Council about Knowledgeone Corporation's support "Thanks so much again for all your help. You guys have the best support I've ever come across in any IT company. And that's saying something because I was in IT for a long time before I moved to Tasmania and went into records." Feedback from: A. Courtney about Knowledgeone K1 "All the managers are happy (some extremely
so) with the product. So I can't thank you guys enough for all the support that you've given me/our site. I know you've gone over and above your calls of duty for us and I just wanted you to know how much we appreciate it (well I do anyway). It's paid off in spades. So from the bottom of this little ladies heart - thank you, thank you, thank you. You're worth your weight in gold"!! Feedback from: B. Brown "We use K1 and the wonderful Clone feature to consistently process incoming records for thirty-seven departments at an extremely productive rate". "I can see K1 as being able to assist our County with managing information within our Human Resources, Help Desk and Countywide Email systems. Since I have built the records management personality of K1, I would like to build a Human Resources database within K1 so our Human Resources department can eventually become paperless while at the same time being able to work more efficiently. Also, we have an ever increasing problem with our users not managing their email accounts because they say they don’t know how to determine retention. This is where I believe K1 can help our users within classifying emails so we can manage that information better. We have new legislation here in the US, House Bill 9 and E-Discovery that will be forcing local governments into better records management practices. It isn’t just about managing the paper records anymore, it is about managing information. We do have a help desk that does have a system for processing their requests, but it is quite generic and I know K1 would streamline their processes".
"Training is an ease with K1. I walked through the manual one
time with each user for the search function and that was all it
took. K1 is so easy to use that the end users didn’t need to
even reference the manual after that for search and retrieval of
their vouchers". Feedback from: N. Prins
"I would also like to thank the support team for their excellent
support over the last year or so when I've been the main
departmental contact. I have been really pleased with the
promptness and helpfulness of the email support". Feedback on K1 Corp Training - Which topics did you find most useful?Feedback from: J. Anson
"All, because I knew nothing - great to be able to access
documents etc, easily".
"Workflow, Indexing because we aren’t using it properly + HSSM
RecScan". "Resubmitting, file maintenance & global searching, as I wasn’t fully aware what these functions did and how they could make my job easier." Feedback from: L. Brennan "There was no particular topic as RecFind is a new concept to me: the coverage of the training however was most useful and delivered extremely well". Feedback from: Anon "Every topic covered in RecFind, I found to be most useful. I was looking forward to learning Reporting & Audit Trail and I am quite pleased with the knowledge gained".
What did you enjoy most about the training?Feedback from: M. Buckely "Hands on, you do what you are learning straight away".
Feedback from: J. Mooney
Feedback from: Anon
"Greg motivated the attendees (including myself) to make changes
at our company through the delivery of the training and
increased our understanding of what changes can benefit the
business. Greg’s delivery also made the topics enjoyable and the
course (RecFind Administrator) was easy to follow". |